FREQUENTLY ASKED QUESTIONS
If your question is not answered, please email us at info@spacefisharmy.com and we will get back to us as soon as possible
Product Questions
The main difference between a rash guard & a fishing shirt is the fit.
⚈ Rashguards are activewear designed for diving, surfing and other water sports involving a lot of movement. They are a water-ready compression shirt to protect against chafing, abrasion, and sunburn - they literally guard the skin from rashes!
⚈ Fishing shirts are designed as breathable loose fitting shirts to protect against UV rays.
Dive Socks are not like regular socks and for good reason! The slippery material and sleek tube design are meant to help glide into your wetsuit, booties, or full foot fins. They are also very effective to reduce or eliminate blisters from rubbing against harsher materials of most dive gear. Most divers that try them once will never dive without them again!
Nope! We have set out on a mission to change this outdated idea that we need to squeeze ourselves into industry standardized wetsuit sizes and their onesie dive skin counterparts.
Benefits of Rashguard/Leggings Two Piece Sets:
⚈ Better Fit: The ability to order different sizes for top & bottom to better accomodate all body types
⚈ Versatile: Let's face it. You are never going to wear your one-piece suit anywhere other than a dive boat. Our fun & functional separates will be with you before, during, and after your dives, but we are so much more than that! Perfect for the gym, hiking, kayaking, yoga, or strolls through the aquarium. With the built-in pockets on our Leggings & Shorts, you can now wear your love of the ocean everywhere!
⚈ Ease: Wiggling in and out of a one-piece is always a struggle - especially once wet! Nobody got time for that, especially your divemaster! We make changing as easily as putting on your gym clothes.
Give our sets a try and you may wonder why you ever wore a one piece at all!
Sizing
⚈ RASHGUARDS - Tight-fitting compression garments used as a "second skin" to minimize drag in the water and protect skin from abrasion. If you are looking for a more relaxed shirt fit - please order one size up
⚈ LEGGINGS/SHORTS - Tight-fitting Activewear with medium compression
⚈ SOCKS - One Size Fits Most - Stretchy 8" ankle opening (up to Mens Size 13)
⚈ HEADBANDS - One Size Fits Most - stretchy 18" circumference
⚈ For Tops & Bottoms we recommend basing your decision on your waist measurement.
⚈ If still undecided, most of our customers recommend ordering the larger size
Shipping
***PLEASE NOTE THAT NOT ALL PRODUCTS ARE KEPT IN STOCK. AVAILABILITY IS NOTED ON EACH PRODUCT PAGE AND BY USING THE "AVAILABLE FOR NEXT DAY SHIPPING" FILTER***
⚈ All Stocked Items are shipped by USPS or UPS from St Petersburg, FL.
⚈ Stocked items are ususally shipped within 1 business day. Domestic shipping usually arrive between 2-5 business days depending on your shipping zone
⚈ Made-to-Order items will ship by standard mail only. Domestic shipping times are typically 7-10 days but can be longer during certain times of year
⚈ Orders that contain both stocked & made-to-order items may ship separately
⚈ An email notification with tracking information will be sent automatically at the time of shipment.
Express shipping is available for IN STOCK ITEMS ONLY. Made-to-order items are not elligible and will be delivered domestically in 2-3 weeks regardless of shipping selected during check out.
⚈ We will do everything in our power to make sure your order gets to you on time, but the shipping carriers no longer guarentee delivery dates, so neither can we. All estimated dates are just that - Estimations! Please plan accordingly.
⚈ Our business days are M-F 8:30am-6pm. Orders placed outside of business hours will be processed the following day. Please keep this in mind for any orders placed on Friday afternoon will ship Monday.
⚈ If you have a question about expedited shipping service, please review our shipping policies and if you need your order before a specific date, please reach out to us before ordering at info@spacefisharmy.com
Yes! We ship worldwide through UPS and USPS.
⚈ USPS is usually the cheaper option, but can take 4 weeks or longer and we highly recommend UPS.
⚈ Shipping costs will be automatically calculated during the check out process based on the size and weight of your order and the destination address.
⚈ Please note that the customer is responsible for knowing the import laws and custom fees of the destination country and will be responsibile for any VAT or import taxes imposed in order to import your goods. The customer is responsible for following up with any foreign agencies that are involved in receiving the package.
Refunds/Exchanges
We offer free returns/exchanges for any of our products within 30 days of purchase under the conditions of our RETURN POLICY
⚈ All returns must have authorization prior to sending. Please email us at info@spacefisharmy.com for instructions
⚈ Please note the customer is responsible for the shipping cost of returning the item unless specified otherwise
⚈ All items must be returned in a like-new, resalable condition or will not be accepted
⚈ Customized items are not eligible for returns or exchanges
⚈ We accept International returns, but exchanges will incur additional shipping fees
Discounts
Yes! Join the Spacefish Army and sign up for our mailing list to receive exclusive discounts. We will only send emails every so often that highlight new products or coupons. We will never spam or solicit your information to anyone
⚈ You can also follow us on facebook, instagram, and Youtube for more exclusive deals
⚈ If you are a member of GIRLS THAT SCUBA you can receive exclusive gifts with every purchase!
⚈ We offer Military Discounts! Please email an form of ID verification to us at info@spacefisharmy.com and we will happily send a discount code
⚈ Please note that discount codes and sale prices are not retroactive. Any discounts not applied at time of checkout are not valid for that purchase
In Stores Now
Our list of retail stores is located on our LOCATIONS PAGE
⚈ Every store has a tailored selection of our products so if you are looking for a specific item, be sure to call ahead and check their inventory
⚈ Don't see a store near you? Recommend your local shop to become a Spacefish Dealer
We are always looking for new retail opportunities. If you are a shop owner, please see our WHOLESALE APPLICATION for more details on the benefits of becoming a Spacefish Dealer.
Support Us!
We are a small fish in a very big sea and every happy customer helps keep this dream alive. We couldn't do this without you!
Here are a few ways you can help us with only a few clicks:
WRITE REVIEWS!
⚈ Write Reviews for products you purchased through our website
⚈ Write a Review for our business on our Google page
SOCIAL MEDIA!
Follow, like, or share content from our social media pages. Links are found at the bottom of this page
TAG US!
Take photos/videos wearing your Spacefish Army and tag us! You can also send to info@spacefisharmy.com to be featured on our website!
TELL YOUR FRIENDS!
Since the very beginning of Spacefish, our Army has thrived on word of mouth from our happy customers. If your local shop could use some extra color, let them know about us!
We are forever grateful for your continued support!
<3 Morgan & RJ
